National Cyber Security Awareness Month

National Cyber Security Awareness Month

October is National Cyber Security Awareness Month and it is an opportunity to engage public and private sector stakeholders – especially the general public – to create a safe, secure, and resilient cyber environment. Everyone has to play a role in cybersecurityConstantly evolving cyber threats require the engagement of the entire nation — from government and law enforcement to the private sector and most importantly, the public.

Cyberspace is woven into the fabric of our daily lives and the world is more interconnected today than ever before. We enjoy the benefits and convenience that cyberspace provides as we shop from home online, bank using our smart phones, and interact with friends from around the world through social networks. The Department of Homeland Security is committed to raising cybersecurity awareness across the nation and to working across all levels of government, the private sector, and internationally to protect against and respond to cyber incidents.

This year marks the tenth anniversary of National Cyber Security Awareness Month sponsored by the Department of Homeland Security in cooperation with the National Cyber Security Alliance and the Multi-State Information Sharing and Analysis Center.

Through a series of events and initiatives across the country, National Cyber Security Awareness Month engages public and private sector partners to raise awareness and educate Americans about cybersecurity, and increase the resiliency of the Nation and its cyber infrastructure.

This 10th anniversary, National Cyber Security Awareness Month looks ahead at the cybersecurity challenges for the next ten years, dedicating each week to a different cybersecurity issue.


McElderry Park is a community in the process of revitalization

“McElderry Park is a community in the process of revitalization and we are looking for residents and investors who want to be a part of our forward progress”.

The neighborhood is rich with assets to help us in our effort: – A strong community association and active group of stakeholders – Housing stock available at affordable prices – Two Community gardens, murals and restored lots – Community Resource Center and local libraries – Two Schools, several daycares and lots of afterschool programming partners – Monument St. shopping corridor and proximity to Northeast Market – Close to Hopkins, Patterson Park, Butchers Hill, the Highlandtown Farmers’ Market, Canton & Fells Point – Easy access to all major highways and routes.

McElderry Park is part of the East Monument Historic District. Development began in the area in the 1870’s. The district was the center of the city’s Bohemian immigrant community. Many of the two-story Neoclassical row houses in this area were built by a group of Bohemian builders, including Frank Novak. Frank Novak later became the city’s most prolific builder of reasonably priced two-story houses, concentrating his efforts in the eastern and southeastern sections of the city as industrial expansion brought even more jobs to this area. Construction in the neighborhood was essentially completed in 1926. Modern day organization of the community began in the 70’s by a group called NAG, Neighbors Against Grime. In 1985 the McElderry Park Community Association was formed.”

Refurbished Computers Provide Many Benefits

The combined efforts of a network of organizations and members of the Microsoft Refurbished PC programs around the world has helped bring access to computer technology to thousands of people in need.

We are proud of these efforts that help create and foster foundations for enhanced learning and economic opportunities. We invite you to explore the many stories of success and benefits gained by communities through the simple concept of access to affordable technology as provided by refurbished computers.

Charles Proteus Steinmetz: “X” Marks the Spot


Charles Proteus Steinmetz: “X” Marks the Spot
by Greg Hill
Consultants have become an integral part of just about every facet of business and industry today. If they’re worth their salt, you’ll pay just about anything to retain their services, put up with their eccentricities, and overlook their shortcomings (should any exist) in lieu of increased productivity, swelling sales, and most importantly, a healthy bottom line.
One such consultant, probably one of the first of his kind, was the diminutive and rather odd Charles Proteus Steinmetz. This German-born electrical engineer, whose personal idiosyncrasies were ironically mirrored in an unfortunate deformity of the spine known as kyphoscoliosis, enjoyed a 31-year association with General Electric as a consulting engineer for Thomas Edison’s former company.

Steinmetz’ contributions to electrical engineering were instrumental in providing yet another step in the process that led from magnetism to electricity. During his prolific career, he derived the law of hysteresis, used in alternating-current calculations. Power losses in transformers were a costly and irksome problem facing electrical engineers bent on harnessing and distributing efficiently this relatively new source of energy. Steinmetz’ developments in hysteresis helped electrical engineers minimize these losses.

But Charles Steinmetz was far more than your average consultant; he was the ideal consultant. Quirky? Yes. Peculiar? Most definitely. Effective? Undeniably.

Consider an oft-told tale relayed by David A. Shore of Harvard University. As the story goes, after retiring from GE, Steinmetz was hired back to help fix a malfunctioning machine. After carefully inspecting the machine, testing various parts, looking thoughtfully here and there, he produced a piece of chalk from his shirt pocket and marked an “X” on a particular part. Later, after dismantling the machine, GE technicians were amazed to discover the flaw was exactly where Steinmetz had made his chalk mark.

Steinmetz’ bill to GE for consulting work: “For making one chalk mark on machinery, $1. For knowing where to put the chalk mark, $9,999.”

They were almost as astounded when, several days later, Steinmetz sent them a bill for $10,000. Seeking some sort of explanation from its long-time electrical guru, the company asked for an itemization of his bill. GE received this breakdown: “For making one chalk mark on machinery, $1. For knowing where to put the chalk mark, $9,999.”

To remember Charles Steinmetz solely for a clever anecdote, for his affection for trick photography, or for his penchant for smoking cigars in a company that had a strict “no smoking” policy, would be a travesty. These eccentricities endear him to us as a character, but do not alone gain him entrance to the ranks of The Masters. Rather, his commitment to excellence, his conscientious search for practical solutions to real social problems, his service to the community, and the ability to know where to put the “X” make Steinmetz a true Master. 

Greg Hill is publications associate at IEEE-USA in Washington, DC (

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You Earn By What You Know, Not What To Do

An engineer was called to fix a computer very large and extremely complex … a computer worth $12 million. Sitting in front of the screen, tapped a few keys, nodded, muttered something to himself and turned it off. He proceeded to take a small screwdriver from his pocket and turned half to a tiny screw. Then the computer on again and found it was working perfectly.

The company president was delighted and offered to pay the bill on the spot.

– What do I owe? asked.

– It’s a thousand dollars, if you please.

– A thousand dollars? A thousand dollars for a few minutes work? A thousand dollars by simply pressing the little screw? I know that my computer costs $ 12 million, but a thousand dollars is a crazy amount! I will pay only if I send a detailed bill perfectly justifying it.

The engineer nodded and left.

The next morning, the President received the invoice, read it carefully, shook his head and proceeded to pay on the spot, without question.

The bill read:

Services provided:

Tighten a screw ……………………….. U.S. $1.00

Knowing which screw to tighten …. U.S. $999.00

For those professionals who daily face the disregard of those who by their own ignorance fail to understand.


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Small Business IT Radio

Small Business IT Radio

Small Business IT Radio – I will be hosting a twice a month internet based radio show for Small Business Professionals and Entrepreneurs called Small Business IT Radio.

Each episode I interview a thought leader or expert on a wide range of topics related to small business personal or professional growth – all past shows will be saved


Hands of Support – Hands of Support was founded in 2009 by Kevin Harding (

Started originally to address the needs of small businesses, Kevin quickly realized that the need for quality Technology Development and technology resources was much broader. Hands of Support continues to gain popularity as the company moves to expand offerings to customized solutions, workshops, and training.

Our Vision: To create and connect a global network of professionals striving for individual personal and professional excellence.

The Mission: Our mission is to provide quality training, connection opportunities, as well as access to valuable resources thereby empowering our partners to achieve personal and professional growth.

Host Details: Small Business IT Radio is hosted by Kevin S. Harding. Kevin has a passion for personal and professional technology development. He is the founder and President of Hands of Support. In addition he is a corporate training specialist, a solutions provider and consultant. Learn more and follow Kevin on Twitter ( or Facebook (

Core Values

Continuous Learning – Having a focus on continual improvement through acquiring new knowledge and skills to make ourselves more competitive and valuable in the marketplace

Connecting with Others – People are the number one asset in any organization so building, quality, long-lasting and a prosperous relationship is one of our core values.

By reaching out and connecting with those around us, we can benefit from our collective knowledge, skills, time, resources and expertise.

Personal and Professional Growth– To set and achieve specific, measurable, attainable, realistic and time-bound goals and encourage one another.

Help! I can not find the driver

Have you ever reloaded a machine after a system crash and then low and behold you can not find the driver for that important network card?

Here is a trick that I have found useful.

1. As the machine detects the new hardware, you will see a yellow exclamation mark in the device manager.

2. This exclamation mark will tell you that the driver is not loaded properly.

3. Once you see the device does not have the driver, right click the device and select properties> click on device information> and then onto details> you are looking for a hexadecimal string.

4. Once you find the hexadecimal string > Open a new web page and google it.

To learn more or to find answers to other computer related topics visit