Hands of Support Becomes a Microsoft Authorized Education Reseller


PRLog (Press Release) – Nov. 1, 2013 – BALTIMORE — Baltimore, Maryland, USA — November 01, 2013 — Hands of Support,today announced it has become a Microsoft Authorized Education Reseller (AER), demonstrating its ability to meet Microsoft academic customers’ evolving needs in today’s dynamic business environment. To earn a Microsoft AER authorization, partners must complete a test to prove their level of academic licensing and market expertise.

The AER program is designed to train participating resellers on Microsoft’s Academic licensing, authorize them to purchase and resell Microsoft Academic licenses, and demonstrate to potential customers that they are approved and knowledgeable academic partners.

Hands of Support is a privately held company founded in 2009. We own a facility in Baltimore, MD that serves as our corporate office and staging warehouse. We have enjoyed consistent annual growth based primarily on client referrals.

Our organization provides support, management, and expert advice in the areas of Computer System Configuration and Upgrades, Network Infrastructure Design and Deployment, Virus Removal and Systems Security Services, and Remote, Phone and In Person PC and Systems Support. Our charitable focus is directed at children who are in need. “This Microsoft AER authorization shows our commitment and specialism in the academic IT marketplace and demonstrates our knowledge of Microsoft and its academic products,” said Kevin Harding, Owner. “We hope to accelerate our academic customers’ successes by serving as technology advisors for their IT requirements.”

“By becoming AERs, partners show themselves to be committed and trained in providing discounted Microsoft academic products to the education market,” said Anthony Salcito, vice president of Education for Microsoft Corp.’s Worldwide Public Sector. “This authorization, along with our other education partner initiatives, gives our partners recognition of their areas of expertise and our academic customers the confidence that they are buying from academic IT specialists.”

The Microsoft AER Program is designed to authorize and equip organizations that deliver academic products and services through the Microsoft platform with the training, resources and support they need to provide their customers with superior experiences and outcomes.


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